Insurance Compliance Services... Your Outsourcing Resource

Compliance Consultants

We are fortunate and proud to be able to offer our clients the skills and talents of our compliance consultants whose backgrounds are extremely diverse. It puts us in a unique position to be able to offer expertise on a wide variety of products.

Kerrie Carpenter

Senior Compliance Analyst

Kerrie's background includes 10 years in product drafting, compliance, filing as well as agent licensing. She served as an adviser, analyst and resource to company representatives, supervisors and directors within the operations divisions to determine actions and changes needed to ensure compliance with regulatory requirements. Prior to that Kerrie worked for 7 years as a paralegal for the State of Nebraska Department of Environmental Quality.

Kerrie joined McHugh Consulting in January 2020 and offers her experience in individual and group products including annuities, disability, life and supplemental health products. She has a B.A. degree in Paralegal Studies from Doane University in Lincoln, Nebraska.

Contact Kerrie at , or by phone at (215) 230-7960 Ext. 107.

Laura Hoogland

Senior Compliance Analyst

Laura joined McHugh Consulting in 2012. She has over 20 years experience in the life and health insurance industry. Since the health care reform movement in 2012, Laura has dug into the task of ACA and has worked “on and off exchange” filings by performing compliance reviews, specific research, and assisting in the drafting of policy forms. She also has extensive experience with supplemental health products that are accepted from the ACA such as fixed indemnity, critical illness and accident only products. Laura contributes to updating our objection database which categorizes every issue we receive from the Department of Insurance on any filing we submit.

Laura formerly worked for Guarantee Reserve Life Insurance Company as a Compliance Supervisor and Universal American Corporation where her responsibilities varied from Senior Contract Analyst for Product Filings to Marketing Coordinator where she directed the functions of the company's direct marketing campaigns. Laura attended school at both Northwestern College and Ashford University in Iowa.

Contact Laura at , or by phone at (215) 230-7960 Ext. 109.

April Laws

Senior Compliance Analyst

April's background includes 7 years’ experience leading the state filing, compliance, and research efforts for a suite of Individual Supplemental Accident and Health Filings with Cigna. She served as an adviser, analyst, and subject matter expert to colleagues and supervisors. She has deep and broad knowledge regarding state filing nuances, Department of Insurance variations, filing strategy, and an expert command of the national SERFF filing system for forms and rates. Prior to that April worked for 4 years as a Professional Lines underwriter on behalf of Lloyd’s of London and executed Surplus Lines filings.

April joined McHugh Consulting in January 2021 and offers her experience in individual supplemental health products, keen attention to detail, and analytical skills. She holds a M.B.A. in Business Administration from University of Phoenix.

Contact April at , or by phone at (215) 230-7960 Ext. 108.

Robert Schwab

Senior Compliance Analyst

Rob joined McHugh in December 2019. His previous role was as the Senior Product/Compliance Manager for LifeSecure Insurance Company where he led the company's product development and state filing efforts. He has experience in supplemental health products - Critical Illness, Hospital Indemnity, Accident, as well as long term care product lines. Rob has been in the insurance industry for over 30 years. In addition to his health compliance background Rob has experience in a wide variety of life insurance products including universal life, variable UL, variable, fixed and equity annuities. He has a background in assisting with market conduct exams on behalf of his prior companies. In addition Rob has held responsible compliance roles for Axis Accident & Health, Nationwide, AllState and Mass Mutual.

Rob has a B.A. in Journalism from Indiana University and a Paralegal Certification from Roosevelt University.

Contact Rob at , or by phone at (215) 230-7960 Ext. 104.

Noel Valenti Grammer

Compliance Consultant

Noel Valenti Grammer joined McHugh Consulting Resources in 2011. She has over 25 years experience in the insurance and financial services industry, with a wide ranging background in compliance services. In the course of her career with American Health and Life Insurance Company and Triton Insurance Company, she specialized in credit insurance products, but engaged in filing a variety of life, accident and health, property, and casualty products, as well as developing several credit insurance prototype products. Since joining McHugh, Noel has been involved in supplemental medical products, dental, vision and a variety of health indemnity research.

Noel has served in various capacities as a member of the South Central and Mid-Atlantic Chapters of the Association of Insurance Compliance Professionals (AICP), and continues to be an active supporter of the Mid-Atlantic Chapter. She holds a B.A. in History from Loyola College of Baltimore and has obtained her FLMI and AIRC designations.

Contact Noel at , or by phone at (215) 230-7960 Ext. 202.

Connie Lehman

Compliance Consultant

Connie joined McHugh Consulting in 2019. She has 15 years experience in the life and health insurance industry. Connie formerly worked for Transamerica, not only as a Senior Compliance Analyst, but also as a Financial Crimes Investigator, handling AML and fraud investigations. Connie has her Bachelor's degree from Mt. Mercy University and has earned her FLMI, AIRC, AFSI, ACS, DHP, HIA and DIA designations.

Contact Connie at , or by phone at (215) 230-7960 Ext. 201.

P.O. Box 905 Doylestown, PA 18901 phone: 215.230.7960 fax: 215.230.7961